FAQs
FAQs
Quick Links
Can’t find what you’re looking for? Contact us.
(619) 335-5237
team@teralta.art
Ceramic Classes
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Sign up for our Wheel Time class! It’s a great way to get your hands dirty without committing to our class packages.
In this class, you will get to create your own unique pottery piece on the wheel.
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There is a high demand for adult classes. You can join our waitlist here. The waitlist is about 6 months out from when you sign up.
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For children, please see our 4-week Children’s class.
We recommend that adult beginners start in our 4-week Beginner Throwing Class to ensure you have a chance to learn how to throw, trim, and glaze your pieces.We recommend that intermediate students start in our 8-week Adult Intermediate Ceramic Class. If you are a beginner and the Beginner Throwing Class does not work with your schedule, the intermediate class is beginner-friendly.
Before you purchase your first package, you must sign up for our waitlist and we will reach out when your spot comes up. Once a class package is purchased, you can sign up for classes. You must sign up for consecutive weeks.
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Absolutely not! At Teralta Art, we cater our teaching to each student in order to support and foster you as an artist. If throwing isn’t your jam, we also can teach hand building, and any other techniques you might be interested in!
Email team@teralta.art to learn more
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Generally, it can take about 3-4 weeks for your piece to be ready. You will receive a text and email from us that your piece is ready to pick up. Check your spam folder!
Your piece will need to dry before it can go through an initial firing (known as a bisque firing). Then it will be glazed and will go through a final firing.
Cancellations, Rescheduling, & Refunds
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When you book your appointment, you are holding a space on our calendar that is no longer available to our other students. In order to be respectful of your fellows, please cancel or reschedule as soon as you know you will not be able to make your appointment.
If cancellation is necessary, we require that you change the appointment at least 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another students access to that appointment time.
If you cancel less than 48 hours before the appointed time or no-show, the student will be charged the full amount for that class.
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The easiest way to manage your appointments is through the Acuity Scheduling App, or to log in to Acuity through our website.
You can also use your Confirmation Email. At the end of the email, there is a button says, “Change/Cancel Appointment”.
If necessary, you can call or text our studio at (619) 335-5273 with a detailed message. We will answer your message as soon as possible.
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Wheel Time (Single class): We recommend rescheduling your appointment. Go to your confirmation email for instructions. If you must cancel your appointment, you will have to contact the studio to reschedule.
Children’s Class Package: We recommend rescheduling. If you need to cancel, the class will go back to your package. You can redeem it with your certificate code again.
Beginner Throwing Class Package: You are required to attend all 4 classes in the series and take them consecutively. Rescheduling individual classes is not possible, but if you need to miss a class, you will be issued a makeup lab. You are only allowed 1 makeup lab per series.
Adult Intermediate Class Package: You are required to attend all 8 classes in the series and take them consecutively. Rescheduling individual classes is not possible, but if you need to miss a class, you will be issued a makeup lab. You are allowed up to 2 makeup labs per series.
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There are no refunds for no-shows or cancellations made within 48 hours.
Refunds must be requested and completed within 60 days of the original transaction. Any request more than 60 days after the purchase, there will be no refund. Processing fee is not refundable.
Rescheduling is highly recommended.